1 reviews | Active since Oct 2014

23 Nov 2020, 10:31

Matress Warehouse World Class Customer Service

Excellent customer service. Well impressed with all I dealt with at the Matress Warehouse and especially with Shaylin Jansen.

Ordered online and was regularly kept in the loop of what's going on. Unfortunately the mattress I ordered was out of stock and the supplier of Matress Warehouse was taking longer than usual. Matress Warehouse upgraded my order to ensure I receive a bed.

A big thank you to all the staff. One always hear about none existing customer service in SA but I have to say the service I received here was top notch!! Well done to all and keep up the good work.

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Replies (1)
The Mattress Warehouse
The Mattress Warehouse's reply23 Nov 2020, 16:21
Official
Good day, Adri
WOW!!!  Thank you so much for taking the time to give us such a great review and for sharing your experience.
We believe that Shaylin will be humbled by the great feedback.

Believe it is safe to say we made a customer for life.

Kind regards,
The Mattress Warehouse