Lousy service

Dear Zaach Smit and your staff. Thank you so much for treating a woman of nearly 60 with such disdain and atrocious service. Indeed it is one of the only times in my lifetime that I have been treated literally like a dog. So blocking me on your messaging on Facebook was childish when all I said was I want a refund and to send me the POP. I am not sure of any organisation in this economy who doesn't value their reputation except for Mattress Warehouse. But you get what you give. And maybe you get this. 10 days with nothing. No communication. Not even telling me to go jump in the lake or off a building. Shame on you. Shame on your staff. Shame on your business. Your reputation is not your virtue. I will ensure that not one of my friends or family or colleagues or acquaintances buys from you.