RD
Rose D
1 reviews | Active since Mar 2017
15 Jul 2020, 15:10
Long Overdue Delivery
I placed an order for 2 mattresses on the 14 June 2020 and exactly 4 weeks later, still no delivery. I call the store every week and each time I am told I should expect the mattress to be delivered the following week. I asked for a refund finally yesterday 14 July 2020, and I hope it won't take another 4 weeks to return my money. First time buying there and I am so disappointed.
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Replies (1)0
Replies (1)The Mattress Warehouse's replyOfficial
20 Jul 2020, 14:03Dear Rose,
We apologize for the delay in delivery and the lack of communication you have received.
This will not go unnoticed.
We are truly sorry that your experience was less than pleasurable.
Kind regards,
The Mattress Warehouse
We apologize for the delay in delivery and the lack of communication you have received.
This will not go unnoticed.
We are truly sorry that your experience was less than pleasurable.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply20 Jul 2020, 14:03
Official
Dear Rose,
We apologize for the delay in delivery and the lack of communication you have received.
This will not go unnoticed.
We are truly sorry that your experience was less than pleasurable.
Kind regards,
The Mattress Warehouse
We apologize for the delay in delivery and the lack of communication you have received.
This will not go unnoticed.
We are truly sorry that your experience was less than pleasurable.
Kind regards,
The Mattress Warehouse
