nU
nikita U
1 reviews | Active since May 2013
15 Apr 2025, 10:47
long outstanding delivery
1st time ordering from them and placed an order online. order was placed 7th April and it's been more than a week and no feedback yet. Don't buy from them - i will never again!
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Replies (1)
The Mattress Warehouse's replyOfficial
16 Apr 2025, 16:36Good day, Nikita
Thank you for taking the time to review us and for sharing your experience with us.
We sincerely apologise for the delay in getting your order delivered.
Our suppliers are having unexpected delays in production which in return is delaying our commitment to deliver to you.
We assure you that this is not the level of service we aim to provide.
Again, we are truly sorry the inconvenience caused.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience with us.
We sincerely apologise for the delay in getting your order delivered.
Our suppliers are having unexpected delays in production which in return is delaying our commitment to deliver to you.
We assure you that this is not the level of service we aim to provide.
Again, we are truly sorry the inconvenience caused.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply16 Apr 2025, 16:36
Official
Good day, Nikita
Thank you for taking the time to review us and for sharing your experience with us.
We sincerely apologise for the delay in getting your order delivered.
Our suppliers are having unexpected delays in production which in return is delaying our commitment to deliver to you.
We assure you that this is not the level of service we aim to provide.
Again, we are truly sorry the inconvenience caused.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience with us.
We sincerely apologise for the delay in getting your order delivered.
Our suppliers are having unexpected delays in production which in return is delaying our commitment to deliver to you.
We assure you that this is not the level of service we aim to provide.
Again, we are truly sorry the inconvenience caused.
Kind regards,
The Mattress Warehouse