Let down by mattress warehouse
waiting 3 weeks for a delivery. ash purchase. 1stly the order wasnt processed. they dont answer phones and if they do, they promise delivery, have done 3 follow ups on delivery and still waiting.. it will be delivered by 4pm, still nothing, another day later. very poor service. wouldnt recommend. pity, they could be great
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The Mattress Warehouse's replyOfficial
09 May 2026, 10:03Good day, Michelle
Thank you for reaching out and sharing your concerns.
Our sincere apologies for the delay and inconvenience caused.
This is truly not the level of service we aim to provide and will ensure that your order gets delivered as soon as possible.
Kind regards,
The Mattress Warehouse
Thank you for reaching out and sharing your concerns.
Our sincere apologies for the delay and inconvenience caused.
This is truly not the level of service we aim to provide and will ensure that your order gets delivered as soon as possible.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply09 May 2026, 10:03
Official
Good day, Michelle
Thank you for reaching out and sharing your concerns.
Our sincere apologies for the delay and inconvenience caused.
This is truly not the level of service we aim to provide and will ensure that your order gets delivered as soon as possible.
Kind regards,
The Mattress Warehouse
Thank you for reaching out and sharing your concerns.
Our sincere apologies for the delay and inconvenience caused.
This is truly not the level of service we aim to provide and will ensure that your order gets delivered as soon as possible.
Kind regards,
The Mattress Warehouse