WM
Wilhelmina M

1 reviews | Active since Jan 2019

02 Dec 2025, 12:47

Ive placed an order on the 10th of November and Im still waiting on my mattress

Ive placed an order on the 10th of November and Im still waiting on my mattress. Super disappointing. Poor customer service

0
Replies (1)
The Mattress Warehouse
The Mattress Warehouse's reply02 Dec 2025, 16:11
Official
Good day, Wilhelmina

Thank you for taking the time to review us and for sharing your experience with us. 

Our sincere apologies for the inconvenience and delay in delivery.  Please note our team is actively working on getting your order delivered as soon as possible. 
We have experienced unforseen delays which influenced our delivery lead times. 

Again, we are truly sorry and assure you that this is not the level of service we aim to provide. 

Kind regards,
The Mattress Warehouse