AJ
Andre Jooste-Coetsee
1 reviews | Active since Nov 2012
15 Jan 2022, 16:20
IN STOCK OR NOT.
I could be mistaken but this company does not seem to ACTUALLY stock the mattresses they advertise! Once you purchase the mattress AND pay for it, they order it from wherever. Bummer for you if SUDDENLY " no stock available". Very frustrating experience!
Helpful (0)
Replies (2)0
Replies (2)
The Mattress Warehouse's replyOfficial
17 Jan 2022, 09:31Good day, Andre
Thank you for taking the time to review us and for sharing your experience.
We are truly sorry for the unpleasant experience and the frustration you have.
This is truly not the service we aim to deliver
Vanessa our Durban Branch Manager will contact you today and will make sure that this receives priority.
This was also escalated to our Regional Manager.
Again, we apologize for the inconvenience.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience.
We are truly sorry for the unpleasant experience and the frustration you have.
This is truly not the service we aim to deliver
Vanessa our Durban Branch Manager will contact you today and will make sure that this receives priority.
This was also escalated to our Regional Manager.
Again, we apologize for the inconvenience.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply17 Jan 2022, 09:31
Official
Good day, Andre
Thank you for taking the time to review us and for sharing your experience.
We are truly sorry for the unpleasant experience and the frustration you have.
This is truly not the service we aim to deliver
Vanessa our Durban Branch Manager will contact you today and will make sure that this receives priority.
This was also escalated to our Regional Manager.
Again, we apologize for the inconvenience.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience.
We are truly sorry for the unpleasant experience and the frustration you have.
This is truly not the service we aim to deliver
Vanessa our Durban Branch Manager will contact you today and will make sure that this receives priority.
This was also escalated to our Regional Manager.
Again, we apologize for the inconvenience.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's replyOfficial
25 Jan 2022, 11:10Good day, Andre
Trust you are well
Thank you once again for your patience and for letting us complete your order.
We trust that you will be satisfied with your products
Know that you are always welcome with us.
Thank you for your valued support.
Kind Regards,
The Mattress Warehouse
Trust you are well
Thank you once again for your patience and for letting us complete your order.
We trust that you will be satisfied with your products
Know that you are always welcome with us.
Thank you for your valued support.
Kind Regards,
The Mattress Warehouse
The Mattress Warehouse's reply25 Jan 2022, 11:10
Official
Good day, Andre
Trust you are well
Thank you once again for your patience and for letting us complete your order.
We trust that you will be satisfied with your products
Know that you are always welcome with us.
Thank you for your valued support.
Kind Regards,
The Mattress Warehouse
Trust you are well
Thank you once again for your patience and for letting us complete your order.
We trust that you will be satisfied with your products
Know that you are always welcome with us.
Thank you for your valued support.
Kind Regards,
The Mattress Warehouse