I was deliberately misinformed????

Unfortunately, things did not improve with my purchasing of a bed set from TMW. I used the online ordering facility, which I highly recommend you do not do. Their app is pathetic and is not updated and also contains misleading info on delivery times.

What I initially thought was a very helpful Customer Services person, Natasha, turns out wrongfully (putting it nicely) that the Restonic base she promoted with the Camden Cloud Nine mattress, is not a Cloud Nine product and therefore has serious implications on the Warranty for the mattress. I'm awaiting an explanation from her.

The delivery was also done on an open flatbed truck during the intense rain we recently had and although the items were covered in plastic, the bed base was soaked on the one corner. Just poor service delivery throughout the process.