1 reviews | Active since Apr 2022
I purchased a bed from Mattress Warehouse in Polokwane about two years ago, and after some time, ...
I purchased a bed from Mattress Warehouse in Polokwane about two years ago, and after some time, I noticed a bit of sagging. I reached out to the store, and I must say, the customer service I received was absolutely exceptional!
A special thank you to the manager, Andries, who assisted me throughout the process. Without hesitation, they arranged an exchange, I received a brand-new, beautiful bed at absolutely no additional cost!
The delivery team, Philip and Tsepo, were equally amazing! Such polite, gentle, professional and helpful gentlemen. They handled everything with care and made the entire experience seamless.
It's rare to find a company that stands behind its products and values its customers even years after a purchase.
This is not a paid promotion, just a genuinely happy customer giving credit where it's due!
Good day, Tebogo
Oh WOW!! Thank you so much for giving us such a great review on our customer service and for trusting us with resolving your complaint.
We know that the wonderful feedback will truly humble Andries, Tshepo and Phillip.
Thank you for your valued support and great recommendation.
Kind regards,
The Mattress Warehouse
Good day, Tebogo
Oh WOW!! Thank you so much for giving us such a great review on our customer service and for trusting us with resolving your complaint.
We know that the wonderful feedback will truly humble Andries, Tshepo and Phillip.
Thank you for your valued support and great recommendation.
Kind regards,
The Mattress Warehouse
