I placed my order online taking a risk on buying a mattress without testing it

I placed my order online taking a risk on buying a mattress without testing it. Zonke reached out to me and asked me a few questions to make sure it was suited to my needs which gave me some peace of mind. She also informed me upfront that the one I ordered may take longer than the proposed delivery timeline but continuously made an effort to keep me updated throughout the wait, which made me feel valued as a customer. The mattress warehouse delivery team just dropped off the mattress and Mboh and Sbongiseni delivered it with a smile. The service and care was welcomed. Thank you team👊🏽