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Nicholas O

1 reviews | Active since Jul 2024

29 Jul 2024, 11:56

I ordered in Thursday, with an estimafed delivery date of 5-7 workong days, gotba call on Friday to confirm delivery and got a 2nd call on Friday afternoon to say it's arriving on Monday

I ordered in Thursday, with an estimafed delivery date of 5-7 workong days, gotba call on Friday to confirm delivery and got a 2nd call on Friday afternoon to say it's arriving on Monday. Mattress arrived on Mondat morning. This is the perfect example of under promise and over deliver, it has been the most efficient experience I've had with any business. Who ever in charge if operations here needs a raise and possibly a position in parlaimant.

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Replies (1)
The Mattress Warehouse
The Mattress Warehouse's reply29 Jul 2024, 14:38
Official
Good day, Nicholas 

WOW!! Thank you so much for giving us such a great review on our customer and delivery service and trusting us with your bed-buying needs.
We know the excellent feedback will truly humble our Durban Team.

We believe it is safe to say we made a customer for life. 
Thank you for your valued support.

Kind regards,
The Mattress Warehouse