I ordered a storage base on the 25 March up to this day,there’s no delivery

I ordered a storage base on the 25 March up to this day,there’s no delivery. Over 12 back and forth emails between me and Dale and Rochelle from the Maitland branch, nothing buttons empty promises to deliver, this’ll is way past the 14 day waiting period. Their service has been terrible 😞 and yes makes one think about race whether I am treated ill because of the colour of my skin, there’s no concern only false promises of them contacting the ware for or them getting back to me but nothing. The delivery was to happen yesterday 15/04. according to their sorry for the delay promise but it’s end of day now 16/04 and no calls no communication from them, I requested my refund 10 days ago without luck and I accepted their apologies for a delayed delivery but I am being made a toy for their pleasure.