DH
Deirdre H
1 reviews | Active since Dec 2017
25 Jul 2022, 20:46
I am not sure as to how long it took my payment (paid with a card online) to reflect on their side but they wouldn’t ship the order until they received payment
I am not sure as to how long it took my payment (paid with a card online) to reflect on their side but they wouldn’t ship the order until they received payment. Thankfully I was not in a rush for the bed. However, the ordering process was easy and the delivery process as well. No hassles at all
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Replies (2)0
Replies (2)
The Mattress Warehouse's replyOfficial
26 Jul 2022, 15:55Good day, Deidre
Thank you so much for taking the time to give us such a great review and for sharing your experience with us.
Our Payments get allocated to the accounts once a day by our Finance Team, but unfortunately, if a payment was made on a Friday, as with your payment, we can only allocate on a Monday morning. Apologies for the inconvenience.
However, we know that the excellent feedback will truly humble our Polokwane Team.
Believe it is safe to say we made a customer for life.
Thank you for your valued support.
Kind regards,
The Mattress Warehouse
Thank you so much for taking the time to give us such a great review and for sharing your experience with us.
Our Payments get allocated to the accounts once a day by our Finance Team, but unfortunately, if a payment was made on a Friday, as with your payment, we can only allocate on a Monday morning. Apologies for the inconvenience.
However, we know that the excellent feedback will truly humble our Polokwane Team.
Believe it is safe to say we made a customer for life.
Thank you for your valued support.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply26 Jul 2022, 15:55
Official
Good day, Deidre
Thank you so much for taking the time to give us such a great review and for sharing your experience with us.
Our Payments get allocated to the accounts once a day by our Finance Team, but unfortunately, if a payment was made on a Friday, as with your payment, we can only allocate on a Monday morning. Apologies for the inconvenience.
However, we know that the excellent feedback will truly humble our Polokwane Team.
Believe it is safe to say we made a customer for life.
Thank you for your valued support.
Kind regards,
The Mattress Warehouse
Thank you so much for taking the time to give us such a great review and for sharing your experience with us.
Our Payments get allocated to the accounts once a day by our Finance Team, but unfortunately, if a payment was made on a Friday, as with your payment, we can only allocate on a Monday morning. Apologies for the inconvenience.
However, we know that the excellent feedback will truly humble our Polokwane Team.
Believe it is safe to say we made a customer for life.
Thank you for your valued support.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's replyOfficial
26 Jul 2022, 15:55Good day, Deidre
Thank you so much for taking the time to give us such a great review and for sharing your experience with us.
Our Payments get allocated to the accounts once a day by our Finance Team, but unfortunately, if a payment was made on a Friday, as with your payment, we can only allocate on a Monday morning. Apologies for the inconvenience.
However, we know that the excellent feedback will truly humble our Polokwane Team.
Believe it is safe to say we made a customer for life.
Thank you for your valued support.
Kind regards,
The Mattress Warehouse
Thank you so much for taking the time to give us such a great review and for sharing your experience with us.
Our Payments get allocated to the accounts once a day by our Finance Team, but unfortunately, if a payment was made on a Friday, as with your payment, we can only allocate on a Monday morning. Apologies for the inconvenience.
However, we know that the excellent feedback will truly humble our Polokwane Team.
Believe it is safe to say we made a customer for life.
Thank you for your valued support.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply26 Jul 2022, 15:55
Official
Good day, Deidre
Thank you so much for taking the time to give us such a great review and for sharing your experience with us.
Our Payments get allocated to the accounts once a day by our Finance Team, but unfortunately, if a payment was made on a Friday, as with your payment, we can only allocate on a Monday morning. Apologies for the inconvenience.
However, we know that the excellent feedback will truly humble our Polokwane Team.
Believe it is safe to say we made a customer for life.
Thank you for your valued support.
Kind regards,
The Mattress Warehouse
Thank you so much for taking the time to give us such a great review and for sharing your experience with us.
Our Payments get allocated to the accounts once a day by our Finance Team, but unfortunately, if a payment was made on a Friday, as with your payment, we can only allocate on a Monday morning. Apologies for the inconvenience.
However, we know that the excellent feedback will truly humble our Polokwane Team.
Believe it is safe to say we made a customer for life.
Thank you for your valued support.
Kind regards,
The Mattress Warehouse