TT
Tshifhiwa T

1 reviews | Active since Feb 2012

04 Nov 2025, 09:15

Horrible Service

The service has been very horrible.

I bought a Slumber Tiger King back 3 months ago... The bad is horrible. I don't know how people are ratting this bed so well.... This bed is horrible, since i bought the king bed i wake up tired everyday, my back hurts. It's like i am sleeping on the floor, the two twin bases are starting to give up with 3 months of us having this bed. The delivery was done a months after my order. We tried contancting The Mattress Warehouse, but it is very difficult to get them, the after sales service is very very horrible, if you do not call them they do not comeback to you. I have been trying to get this mattress replaced but it's a mission and half. I honestly regret buying this bed. I should have just went to UFO for better service.

It's the worst bed i ever bought.

0
Replies (2)
TT
Tshifhiwa T's update04 Nov 2025, 09:16
Reviewer Update
I tried rating this bed online, but my rating was removed because it was a bad rating.
The Mattress Warehouse
The Mattress Warehouse's reply04 Nov 2025, 11:27
Official
Good day, Tshifhiwa

Thank you for reaching out and sharing your experience. 

We’re very sorry to hear about the difficulties you’ve had with your Slumber King bed and our service.
This is not the experience we want for our customers.

Our Customer Service Team was informed and will ensure to personally look into this and help resolve it as quickly as possible.

Kind regards,
The Mattress Warehouse