UL
Unathi L
1 reviews | Active since Dec 2020
06 Jul 2021, 09:19
Horrible Online Service
I bought a Ruby firm single mattress last week online. The delivery est was 1-3 business days, it's almost a week now!! No communication no delivery update just vibes. When you try to call customer care it just rings even tried sending an email no response. DO NOT BUY HERE!!
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Replies (1)
The Mattress Warehouse's replyOfficial
09 Jul 2021, 11:02Good day, Unathi
Thank you for taking the time to review us and for sharing your experience.
We are truly sorry and apologize for the delay in delivery.
We believe that arrangements were made on Wednesday for delivery.
Our Customer Service Manager will be informed to make sure that your delivery gets sorted out as soon as possible.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience.
We are truly sorry and apologize for the delay in delivery.
We believe that arrangements were made on Wednesday for delivery.
Our Customer Service Manager will be informed to make sure that your delivery gets sorted out as soon as possible.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply09 Jul 2021, 11:02
Official
Good day, Unathi
Thank you for taking the time to review us and for sharing your experience.
We are truly sorry and apologize for the delay in delivery.
We believe that arrangements were made on Wednesday for delivery.
Our Customer Service Manager will be informed to make sure that your delivery gets sorted out as soon as possible.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience.
We are truly sorry and apologize for the delay in delivery.
We believe that arrangements were made on Wednesday for delivery.
Our Customer Service Manager will be informed to make sure that your delivery gets sorted out as soon as possible.
Kind regards,
The Mattress Warehouse