CP
Clarence P

1 reviews | Active since May 2010

16 Jan 2023, 15:19

Great Service and Delivery

Hi,

I got the most wonderful service for purchase and delivery of my bed. John at the Bellville. He is amazing!!! He was friendly and courteous, and was extremely knowledgeable on the products in the store. He was so patient with us, explaining in great detail all the different factors involved, the pros and cons of each feature, and was pivotal in helping my wife and in choosing a bed. We feel so confident in the choice we made, and it was all down to John. He is a real gem!!!

Delivery Guys Justin and Bradley were just as friendly. I asked them to move my old bed to a spare room, which they did not hesitate to do. I live in a duplex, and it is difficult to navigate a king size bed up the stairs, but they took such great care to not damage the bed as well as my house. They also setup the bed for me and removed all the packaging as well. Great service, friendly and efficient, can't ask for more!!!

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Replies (1)
The Mattress Warehouse
The Mattress Warehouse's reply16 Jan 2023, 16:49
Official
Good day, Clarence

Oh WOW!!  Thank you so much for taking the time to give us such a great review and for sharing your experience with us. 
We know that the excellent feedback and kind words will truly humble Jean, Justin, and Bradley. 

Believe it is safe to say we made a customer for life. 
Thank you for your valued support. 
Hope to see you again soon.

Kind regards,
The Mattress Warehouse