RZ
Rickert Z

1 reviews | Active since Nov 2014

25 Jan 2021, 10:21

Great Client service.

I placed a order for a single bed online. The following day a received a phone call from Mattress warehouse advising me that due to the Covid regulations It going to take few weeks for them to get stock. After a week a received another call from them telling me that they are still waiting for stock and they are going to upgrade my order from single, to a three quarters size. I think a lot of companies can learn something from you. The client service is excellent. Well done guys.

0
Replies (1)
The Mattress Warehouse
The Mattress Warehouse's reply25 Jan 2021, 14:21
Official
Good day, Rickert

Thank you so much for taking the time to give us such a great review and for sharing your experience.
Our Bloemfontein Branch will be humbled by the great feedback.

Believe it is safe to say we made a customer for life.

Kind regards,
The Mattress Warehouse