Goods not delivered, no communication, no accountability.

Couch has not arrived, well past delivery date.

Struggling to get any communication out of them.

Online chat endlessly promised me calls that didn't come. When I take the time to call them, multiple times, they are "too busy with walk-in customers".

Call centre? No answer...

Emails? No answer...

Online chat then promised to refer me to a different branch and agreed service is ridiculous. Still haven't heard anything.

Wondering if I'll ever get my couch.

Would not recommend. Rather go elsewhere. Very upset with the (lack of) service I've received.