Frown into a Smile

I complained on this forum about the poor service I received but Thato Pule turned my frown into a smile. He dealt with my complaint very professionally. He updated me and kept his word every time. He understands that even if there's a delay in the delivery of goods, progress updates are important for the customer. I am happy with the outcome of my complaint and I will definitely buy from Mattress Warehouse again. Thank you Thato for your exceptional service and for representing your company well.