"Free" Delivery = 30% of the cost of the item!

Their website is a disaster. It promises free delivery. Their online sales rep also promised free delivery. The website automatically added a delivery charge (30% of the purchase price). The customer service **** and said there is a charge for deliveries more than 100 km from the nearest warehouse. (That is not stated anywhere.) I am a102 km from the nearest warehouse and they refused to waive the charge. I will not do business with ************ companies like this.