1 reviews | Active since Mar 2018
FALSE ADVERTISING!!! BE CAREFUL!
So if you read this: "Simplification of your Schedule: With our No-turn mattress, you no longer have to worry about remembering to flip your mattress. Our No turn double spring unit makes for the convenience without the loss of any no-turn mattress bounce and firmness."
BUT IF AFTER 6 MONTHS THERE IS A PROBLEM AND YOU ARE NOT HAPPY THEN THEY SAY BUT YOU SHOULD HAVE ROTATED IT ONCE A MONTH?
I thought I no longer have to worry about REMEMBERING things with this mattress?
So where and how was I supposed to know this?
They dont even bother to respond to my emails anymore!
According to Rest Assured's Calvin it is within the "specs" of who knows what so I as the client is in the "wrong".
This is not treating a customer fairly and the next people they will hear from is the CONSUMER OMBUD!
Thank you for taking the time to review us and for sharing your experience.
we believe that our Customer Service Manager was in contact and will assist with getting a second opinion from Rest Assured regarding the feedback on your complaint.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience.
we believe that our Customer Service Manager was in contact and will assist with getting a second opinion from Rest Assured regarding the feedback on your complaint.
Kind regards,
The Mattress Warehouse
