Excellent Service from Danielle.

We initially ordered a matress from another supplier and after 2 weeks of waiting, and no communication from there side, we cancelled the order and requested a refund. We then found a similar offer on the Mattress Warehouse website. We ordered from them as their website also said "fast delivery" so by the next morning I emailed them asking when our mattress would be delivered. Minutes later my phone rang and it was Danielle. She called to inform me that there was one mattress in stock, but after inspection thereof they were not happy to send it to me. She said that they were prepared to upgrade the mattress to a better one, at no cost to us. What a pleasant surprise! I of course accepted, and theattress was delivered next day, as promised. Well done Danielle, you made another customer happy! I will certainly refer you to others.