CN
Carol N

1 reviews | Active since May 2023

10 May 2023, 12:36

Excellent Service

I received excellent service from Waseem in admin at The Mattress Warehouse, Bellville. The turn around times for his email responses to me were almost instant. They upgraded the double bed base which I ordered at no extra cost as the one which I ordered was not in stock. I put in an online order late Monday afternoon. Tuesday morning Waseem responded and by Wednesday morning at 11:00 am my bed base was delivered by drivers Bradley and Justin. Justin called me early this morning, Wednesday 10 May to inform me that they would deliver today. Fifteen minutes before their arrival I received an sms from Bradley, politely informing me that they are 15 minutes away. I must commend Waseem, Justin and Bradley on their fast, efficient, professional and friendly service. I would highly recommend the Mattress Warehouse. Carol Nicholson Client code: 242533NI

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Replies (1)
The Mattress Warehouse
The Mattress Warehouse's reply11 May 2023, 11:44
Official
Good day, Carol

Oh WOW!!  Thank you so much for taking the time to give us such a great review and for sharing your experience with us. 
We know that the excellent feedback will truly humble Waseem, Justin, and Bradley.

Believe it is safe to say we made a customer for life. 
Thank you for your valued support and great recommendation.

Kind regards,
The Mattress Warehouse