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Lynnique lynnique.bacon

1 reviews | Active since Nov 2022

04 Jun 2024, 14:08

Excellent Customer Service

Recently purchased a bed from The Mattress Warehouse and needed to exchange it using their 100-day free trial. The entire process went smoothly, thanks to Tokyo at the Midrand branch, who was extremely helpful, friendly and professional.

The delivery teams were also outstanding. Tebogo & Gift (first delivery) and Richard & Frans (second). All of them were professional and friendly, making the whole experience hassle-free.

So pleased with the excellent service from The Mattress Warehouse team that we've decided to purchase another bed for the guest bedroom from them as well. Highly recommended!

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Replies (1)
The Mattress Warehouse
The Mattress Warehouse's reply04 Jun 2024, 14:25
Official
Good day, Lynnique

WOW!! Thank you so much for giving us such a great review on our customer service and delivery service and trusting us with your bed-buying needs.
 
We know the excellent feedback will truly humble Tokyo, Tebogo, Gift, Richard and Frans.

We believe it is safe to say we made a customer for life. 
Thank you for your valued support and recommendation.

Kind regards,
The Mattress Warehouse