WM
Wogan M

1 reviews | Active since Feb 2025

24 Jun 2025, 10:08

Excellent advice and customer service

Excellent customer service, from beginning to end! I placed an online order for a new mattress, but something went wrong on the website and I couldn't complete payment. Ended up using the live chat support to talk to Monique Jordaan, who took over the order, advised me on adding a mattress protector, and was even able to make a last-minute change to the delivery note so that my old mattress was picked up. Would recommend her services again!

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Replies (1)
The Mattress Warehouse
The Mattress Warehouse's reply24 Jun 2025, 11:42
Official
Good day, ***an
WOW!!  Thank you so much for giving us such a great review on our customer service, and for trusting us with your bed-buying needs.
We know that wonderful feedback will truly humble Monique.

We believe it is safe to say we made a customer for life. Thank you for your valued support and great recommendation.

Kind regards,
The Mattress Warehouse