JP
Jaco P
1 reviews | Active since Dec 2021
08 Dec 2021, 08:40
Empty Promises
Usess. Unreliable. Cannot keep their promisses. A phone call does not prevent my guests from sleeping on the ground. Nobody should ever support you!
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Replies (2)
The Mattress Warehouse's replyOfficial
08 Dec 2021, 11:13Good day, Jaco
Thank you for taking the time to review us and for sharing your experience.
We do apologize for the inconvenience, but we were unfortunately out of stock when payment was received.
As the branch explained, we placed an immediately upon receiving your payment.
Our Branch Manager assured us that your order is a priority and will be delivered as soon as possible.
Please do not hesitate to contact us should you have any further inquiries.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience.
We do apologize for the inconvenience, but we were unfortunately out of stock when payment was received.
As the branch explained, we placed an immediately upon receiving your payment.
Our Branch Manager assured us that your order is a priority and will be delivered as soon as possible.
Please do not hesitate to contact us should you have any further inquiries.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply08 Dec 2021, 11:13
Official
Good day, Jaco
Thank you for taking the time to review us and for sharing your experience.
We do apologize for the inconvenience, but we were unfortunately out of stock when payment was received.
As the branch explained, we placed an immediately upon receiving your payment.
Our Branch Manager assured us that your order is a priority and will be delivered as soon as possible.
Please do not hesitate to contact us should you have any further inquiries.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience.
We do apologize for the inconvenience, but we were unfortunately out of stock when payment was received.
As the branch explained, we placed an immediately upon receiving your payment.
Our Branch Manager assured us that your order is a priority and will be delivered as soon as possible.
Please do not hesitate to contact us should you have any further inquiries.
Kind regards,
The Mattress Warehouse
JP
Jaco P's updateReviewer Update
08 Dec 2021, 12:40Your sales person promised delivery last Tuesday. Why didn't he tell my wife at the time you have no stock. I'm on my way to the airport to collect my visitors. Where must they sleep. Not acceptable.
JP
Jaco P's update08 Dec 2021, 12:40
Reviewer Update
Your sales person promised delivery last Tuesday. Why didn't he tell my wife at the time you have no stock. I'm on my way to the airport to collect my visitors. Where must they sleep. Not acceptable.