CP
Christa P

1 reviews | Active since Sept 2019

22 Oct 2024, 09:20

DON'T BUY FROM THEM!!!

Ordered a mattress a whole month ago, was told 7-14 working days... however still not delivered. I have now asked for cancellation and refund because waiting a whole month is crazy. now they say sorry for the delay and the refund will now take 30days... absolutely terrible.....

0
Replies (1)
The Mattress Warehouse
The Mattress Warehouse's reply22 Oct 2024, 17:32
Official
Good day, Christa

Thank you for taking the time to review us and for sharing your experience with us. 
Our sincere apologies for the delay and lack of proper feedback from our Team.

Our Customer Care Team will be in contact with the Branch to ensure that your refund is processed as soon as possible. 
Again, we are truly sorry for the inconvenience caused. 

Kind regards,
The Mattress Warehouse