LM
Logan M
1 reviews | Active since Sept 2020
01 Sept 2020, 06:41
Don’t buy from the mattress warehouse
Terrible company service. Beds not delivered in 15 days as promised so I bought elsewhere. I’ve yet to receive my credit of R10.000. Promises to return the money still shows a zero payment made. I will be opening a ***** case against them. Do not but from these people!!!! AK the Durban based salesman is is as useless.
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The Mattress Warehouse's replyOfficial
03 Sept 2020, 16:50Dear Anthony,
We believe our Customer Service Manager has been in contact with you regarding your refund.
The refund was processed and the proof of payment was sent to you.
We are truly sorry for the delay in the delivery, as we are trying our best to get the suppliers to deliver within the specific time frame they give us so we can keep to our lead times indicated.
We apologize and we would really have liked to complete your order.
Kind regards,
The Mattress Warehouse
We believe our Customer Service Manager has been in contact with you regarding your refund.
The refund was processed and the proof of payment was sent to you.
We are truly sorry for the delay in the delivery, as we are trying our best to get the suppliers to deliver within the specific time frame they give us so we can keep to our lead times indicated.
We apologize and we would really have liked to complete your order.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply03 Sept 2020, 16:50
Official
Dear Anthony,
We believe our Customer Service Manager has been in contact with you regarding your refund.
The refund was processed and the proof of payment was sent to you.
We are truly sorry for the delay in the delivery, as we are trying our best to get the suppliers to deliver within the specific time frame they give us so we can keep to our lead times indicated.
We apologize and we would really have liked to complete your order.
Kind regards,
The Mattress Warehouse
We believe our Customer Service Manager has been in contact with you regarding your refund.
The refund was processed and the proof of payment was sent to you.
We are truly sorry for the delay in the delivery, as we are trying our best to get the suppliers to deliver within the specific time frame they give us so we can keep to our lead times indicated.
We apologize and we would really have liked to complete your order.
Kind regards,
The Mattress Warehouse