GM
Gary M

1 reviews | Active since Aug 2025

02 Aug 2025, 12:16

Do NOT buy from Matrass Warehouse.

I paid for a bed on the 29th July. Since then I have only recieved false promises and lies from this company about delivery. Thank goodness I did not choose the same day delivery option, which would have been just more money waisted. I have waisted two company leave days based on the lies of staff members. Stil no delivery. Is it so difficult just to be honest with a client? If you do not have stock, then just say so. Judging by all the negative postings over the last 4 weeks on this site alone, I am not going to get the bed anytime soon, am I?

0
Replies (1)
The Mattress Warehouse
The Mattress Warehouse's reply04 Aug 2025, 09:58
Official
Good day, Gary

Thank you for taking the time to review us and for sharing your experience with us. 
Please accept our sincere apologies for the lack of proper feedback and delivery communication from our Team.

Our Online Fulfillment Manager was informed and will rectify the delay and get your delivery out at soon as possible. 

We are truly sorry for the inconvenience and assure you that this is not the level of service we aim to provide. 

Kind regards,
The Mattress Warehouse