DC
Dzunani C

1 reviews | Active since Feb 2020

28 Feb 2020, 16:15

Do not buy anything from these people!!!!!

Horrible customer service!!!! I should have read the reviews before I went into business with them. I physically went to their Olivedale branch yesterday and paid the full amount, my bed was supposed to have been delivered today by one, but I'm still waiting, no phone call nothing and when I call they keep giving excuses!!! Mind you I even took a day off from work so that I could be home when they come but it's almost 5pm and still no bed in sight, whole day wasted, I am disgusted by the service honestly. The person handling my query is Douglas and Zakhele

0
Replies (1)
The Mattress Warehouse
The Mattress Warehouse's reply16 Mar 2020, 13:10
Official
Dear Dzunani

Thank you for sharing your experience.
On this particular day, the heavy rains created challenges and we would like to apologize for any inconvenience you have experienced.
Glad that our team has assisted you and provided you with your delivery.
Enjoy your new bed and thank you for your support.

Best Regards

The Mattress Warehouse Team