RH
Rashaad H
1 reviews | Active since Jan 2016
24 Dec 2025, 17:27
Dishonest company
Horrible experience from the mattress warehouse stikland bellville,bought a bed at 23/12/25 7:40 8 am as the website said if i buy before 12 i would get the mattress that day to which the sales person adrian said that yes bt i would need to pay delivery,the website makes no mention of this payment.we agree that it would be delivered today 26/12/25 before 12 and my bed still hasn’t arrived,the sales rep does not respond to my emails and when i phone them they say whole time my bed is on its way yet 5 hours later its still not here
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Replies (1)The Mattress Warehouse's replyOfficial
26 Dec 2025, 11:00Good day, Rashaad
Thank you for taking the time to review us and for sharing your experience.
Please note that our website does indicate that same-day deliveries has a delivery charge in order for us to action the option and unfortunately can only get planned accordingly.
We do apologise for any inconvenience caused.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience.
Please note that our website does indicate that same-day deliveries has a delivery charge in order for us to action the option and unfortunately can only get planned accordingly.
We do apologise for any inconvenience caused.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply26 Dec 2025, 11:00
Official
Good day, Rashaad
Thank you for taking the time to review us and for sharing your experience.
Please note that our website does indicate that same-day deliveries has a delivery charge in order for us to action the option and unfortunately can only get planned accordingly.
We do apologise for any inconvenience caused.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience.
Please note that our website does indicate that same-day deliveries has a delivery charge in order for us to action the option and unfortunately can only get planned accordingly.
We do apologise for any inconvenience caused.
Kind regards,
The Mattress Warehouse
