RH
Rashaad H

1 reviews | Active since Jan 2016

24 Dec 2025, 17:27

Dishonest company

Horrible experience from the mattress warehouse stikland bellville,bought a bed at 23/12/25 7:40 8 am as the website said if i buy before 12 i would get the mattress that day to which the sales person adrian said that yes bt i would need to pay delivery,the website makes no mention of this payment.we agree that it would be delivered today 26/12/25 before 12 and my bed still hasn’t arrived,the sales rep does not respond to my emails and when i phone them they say whole time my bed is on its way yet 5 hours later its still not here

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Replies (1)
The Mattress Warehouse
The Mattress Warehouse's reply26 Dec 2025, 11:00
Official
Good day, Rashaad

Thank you for taking the time to review us and for sharing your experience.
Please note that our website does indicate that same-day deliveries has a delivery charge in order for us to action the option and unfortunately can only get planned accordingly.  

We do apologise for any inconvenience caused. 

Kind regards,
The Mattress Warehouse