Disgusting Service

I ordered and paid for 2 beds on the 6th of August and their website claims that delivery will be between 5 - 7 working days. Since placing the order, I've had to constantly follow up with the company, after much struggling I eventually got told on the 20th that they would be delivered on the 21st but when I called this morning to confirm that they were being delivered, I was told that they had not even been invoiced as yet.