MH
Mushhooda H
1 reviews | Active since Mar 2017
23 Dec 2024, 11:31
Disgusted
I am truly disgusted with the lack of service. I have been calling your store for the last few days and still haven't received my order. Order placed on 16th Dec, I was contacted the 17th Dec and informed delivery would be the 18th or 19th Dec. It is now the 23rd. What ****es me off even more is that I have to call everytime. No reply to email nor do they call back. So I'm just left hanging with no answers. Finally I managed to speak to Timothy who was the one who promised delivery and now he says it will be today, the 23rd Dec. Let's see what happens.
Helpful (0)
Replies (1)0
Replies (1)
The Mattress Warehouse's replyOfficial
23 Dec 2024, 16:21Good day, Mushhooda
Thank you for taking the time to review us and for sharing your experience with us.
Our sincere apologies for the delay in delivery. We are experiencing high delivery volumes at the moment and doing our best to deliver as soon as possible.
We are truly sorry our team did not communicate properly and kept o the delivery date as expected.
Again, we do apologise for the inconvenience.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience with us.
Our sincere apologies for the delay in delivery. We are experiencing high delivery volumes at the moment and doing our best to deliver as soon as possible.
We are truly sorry our team did not communicate properly and kept o the delivery date as expected.
Again, we do apologise for the inconvenience.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply23 Dec 2024, 16:21
Official
Good day, Mushhooda
Thank you for taking the time to review us and for sharing your experience with us.
Our sincere apologies for the delay in delivery. We are experiencing high delivery volumes at the moment and doing our best to deliver as soon as possible.
We are truly sorry our team did not communicate properly and kept o the delivery date as expected.
Again, we do apologise for the inconvenience.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience with us.
Our sincere apologies for the delay in delivery. We are experiencing high delivery volumes at the moment and doing our best to deliver as soon as possible.
We are truly sorry our team did not communicate properly and kept o the delivery date as expected.
Again, we do apologise for the inconvenience.
Kind regards,
The Mattress Warehouse