ZZ
Zanele Z
1 reviews | Active since Apr 2020
07 May 2025, 11:01
Disappointed customer
I’m very disappointed, My order was placed on the 15th of April 2025, till today I have not received my order. When calling the company they are sending me from pillar to post. I’m so confused.
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Replies (1)
The Mattress Warehouse's replyOfficial
07 May 2025, 15:26Good day, Zanele
Thank you for taking the time to review us and for sharing your experience with us.
Our sincere apologies for the delay in delivering your order and lack of proper feedback. We are currently experiencing a delay from the manufacturer and working on getting this resolved as soon as possible.
We have informed our Customer Care team and will ensure that the team provides proper feedback on when your delivery will take place.
Again, we are truly sorry for any inconvenience caused.
Kind regards,
The Mattress Mattress
Thank you for taking the time to review us and for sharing your experience with us.
Our sincere apologies for the delay in delivering your order and lack of proper feedback. We are currently experiencing a delay from the manufacturer and working on getting this resolved as soon as possible.
We have informed our Customer Care team and will ensure that the team provides proper feedback on when your delivery will take place.
Again, we are truly sorry for any inconvenience caused.
Kind regards,
The Mattress Mattress
The Mattress Warehouse's reply07 May 2025, 15:26
Official
Good day, Zanele
Thank you for taking the time to review us and for sharing your experience with us.
Our sincere apologies for the delay in delivering your order and lack of proper feedback. We are currently experiencing a delay from the manufacturer and working on getting this resolved as soon as possible.
We have informed our Customer Care team and will ensure that the team provides proper feedback on when your delivery will take place.
Again, we are truly sorry for any inconvenience caused.
Kind regards,
The Mattress Mattress
Thank you for taking the time to review us and for sharing your experience with us.
Our sincere apologies for the delay in delivering your order and lack of proper feedback. We are currently experiencing a delay from the manufacturer and working on getting this resolved as soon as possible.
We have informed our Customer Care team and will ensure that the team provides proper feedback on when your delivery will take place.
Again, we are truly sorry for any inconvenience caused.
Kind regards,
The Mattress Mattress