Disappointed

Good day , I purchased a mattress online on the 18th of December 2023. I was told the mattress is sold out and they will get back to me. I understand companies close for the holidays but nobody contacted me to update me or anything.This is an email I sent and got no response today is 5th January 2023. Urgent Request for Original Bed Purchase Order Confirmation - 444445AP

Dear Mthobisi,

I hope this message finds you well. I recently received notification that the bed I fully paid for is now sold out. I kindly request the fulfilment of my original order without any alternatives. Additionally, I would appreciate delivery by January 20th, 2024.

Thank you for your prompt attention to this matter.

Best regards, Eileen Nobody has contacted me since.