RF
Riette F
1 reviews | Active since Dec 2021
10 Dec 2021, 08:16
Delivery issues
I ordered and paid for a queen mattress 9 working days ago and am still waiting for it to be delivered.
Other than one email confirming my order I have received no information about delivery delays or processing issues. I have emailed the company and have not received a reply. l also called them, but no one answers.
"SA's trusted online bed shop" ???
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Replies (1)
The Mattress Warehouse's replyOfficial
10 Dec 2021, 09:05Good day, Riette
Thank you for taking the time to review us and for sharing your experience with us.
We are truly sorry and apologize for the inconvenience and lack of feedback from our team.
Our Customer Service Manager was informed and will make sure that our team update you as soon as possible.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience with us.
We are truly sorry and apologize for the inconvenience and lack of feedback from our team.
Our Customer Service Manager was informed and will make sure that our team update you as soon as possible.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply10 Dec 2021, 09:05
Official
Good day, Riette
Thank you for taking the time to review us and for sharing your experience with us.
We are truly sorry and apologize for the inconvenience and lack of feedback from our team.
Our Customer Service Manager was informed and will make sure that our team update you as soon as possible.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience with us.
We are truly sorry and apologize for the inconvenience and lack of feedback from our team.
Our Customer Service Manager was informed and will make sure that our team update you as soon as possible.
Kind regards,
The Mattress Warehouse