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Percy M
1 reviews | Active since Apr 2023
21 Apr 2023, 12:23
Delivery
Firstly I would like to thank Jan Bothman for excellent customer service but I must say I am not happy with the team at all I was given run arounds as to when they will deliver my bed I had to call multiple times with no help and again I was suppose to get a bed with a pillow I did not receive my pillow I had to give my old bed the driver didn’t take it they told me about the van being full it was just not on
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Replies (1)The Mattress Warehouse's replyOfficial
21 Apr 2023, 15:43Good day, Percy
Thank you for taking the time to review us and for sharing your experience with us.
We are truly sorry for the lack of proper service from our team and will make sure that your complaint gets attended to as soon as possible.
Jan will however be truly humbled by the feedback.
Again, we are genuinely sorry for the inconvenience.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience with us.
We are truly sorry for the lack of proper service from our team and will make sure that your complaint gets attended to as soon as possible.
Jan will however be truly humbled by the feedback.
Again, we are genuinely sorry for the inconvenience.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply21 Apr 2023, 15:43
Official
Good day, Percy
Thank you for taking the time to review us and for sharing your experience with us.
We are truly sorry for the lack of proper service from our team and will make sure that your complaint gets attended to as soon as possible.
Jan will however be truly humbled by the feedback.
Again, we are genuinely sorry for the inconvenience.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience with us.
We are truly sorry for the lack of proper service from our team and will make sure that your complaint gets attended to as soon as possible.
Jan will however be truly humbled by the feedback.
Again, we are genuinely sorry for the inconvenience.
Kind regards,
The Mattress Warehouse
