BOGUS MATTRESS WAREHOUSE
I have made an online purchase of mattress on the 27 November 2020. Their systems said 3 to 5 working days. If you cannot process do not do online business. . 10 days later no delivery for the purchase item nor communication from them. I tried to query this on their intercom website Nadine is not helping either. I will be left with no option but to ask for my refund. I regret my decision of trusting this bogus company. I WILL ADVICE THE PUBLIC NOT TO USE THE MATTRESS WAREHOUSE. YOU WILL BE LEFT FRUSTRATED. THEY ARE ONLY AFTER YOUR MONEY.
Helpful (0)
Replies (3)0
Replies (3)
The Mattress Warehouse's replyOfficial
11 Dec 2020, 08:12Good day, Mafmany
Thank you for taking the time to review us and for sharing your experience.
We are truly sorry for the delay and the lack of proper communication.
We believe that Matlatsi was in contact and upgraded you to a unit you are satisfied with.
Thank you for giving us the opportunity to complete your order.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience.
We are truly sorry for the delay and the lack of proper communication.
We believe that Matlatsi was in contact and upgraded you to a unit you are satisfied with.
Thank you for giving us the opportunity to complete your order.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply11 Dec 2020, 08:12
Official
Good day, Mafmany
Thank you for taking the time to review us and for sharing your experience.
We are truly sorry for the delay and the lack of proper communication.
We believe that Matlatsi was in contact and upgraded you to a unit you are satisfied with.
Thank you for giving us the opportunity to complete your order.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience.
We are truly sorry for the delay and the lack of proper communication.
We believe that Matlatsi was in contact and upgraded you to a unit you are satisfied with.
Thank you for giving us the opportunity to complete your order.
Kind regards,
The Mattress Warehouse
's updateReviewer Update
11 Dec 2020, 11:58Finally resolved. Thanks
's update11 Dec 2020, 11:58
Reviewer Update
Finally resolved. Thanks
The Mattress Warehouse's replyOfficial
11 Dec 2020, 14:14Dear Mafmany,
That is great news.
Thank you for the feedback.
Kind regards,
The Mattress Warehouse
That is great news.
Thank you for the feedback.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply11 Dec 2020, 14:14
Official
Dear Mafmany,
That is great news.
Thank you for the feedback.
Kind regards,
The Mattress Warehouse
That is great news.
Thank you for the feedback.
Kind regards,
The Mattress Warehouse