AR
Alex R

1 reviews | Active since May 2021

19 May 2021, 16:43

Best Place to Buy a bed or mattress in SA

So i ordered a mattress on Thursday and did a payment online they then tried to contact me and I missed the call and on Monday they called me back to confirm that they did not have stock of the item I order and let me know that it will take a week to get stock and then deliver.... I was abit upset but didn't think anything of it.... Today is Wednesday and they just let me know that they will be delivering the mattress tomorrow and giving me a better quality one which cost R500 more as they are very sorry about the inconvenience... Needless to say that I was VERY impressed with their customer service and in doing so they got themselfs a client for life and will recommend them to anyone looking for anything bed related

0
Replies (1)
The Mattress Warehouse
The Mattress Warehouse's reply20 May 2021, 16:45
Official
Good day, Alex

WOW!!!  Thank you so much for taking the time to give us such a great review and for sharing your experience.
We know that Anthonio will be truly humbled by the great feedback.

We are truly grateful for your patience and understanding and that you are truly satisfied with your unit. 
Thank you for the great recommendation, we appreciate it. 

Kind regards,
The Mattress Warehouse