Be carefull when purchasing products online from their website

I am deeply disappointed and frustrated with the service I received from Mattress Warehouse. They advertise products on their website that are no longer available, which is misleading and unacceptable. After placing an order and paying for the product, I was informed days later that they had no stock. Instead of issuing an immediate refund, they spent days trying to convince me to choose another product. When I refused, they sent me a refund form showing a much lower amount than what I paid. After several arguments, they finally corrected the amount. Then, after nearly two weeks, I received an email saying the refund was processed—but it would still take another 5 to 7 days to reflect in my account. This entire process will take almost a month! There was no urgency or accountability to fix their mistake. Immediate refunds clearly do not exist in their vocabulary. My advice: Do NOT purchase items from Mattress Warehouse online. You risk paying for products they don’t have in stock and waiting weeks to get your money back. Absolutely unacceptable service.