Bad support from your supplier Jannie (Ruby Firm Mattress)

So ive simply had it with your supplier ive been chilled and everything but this guy called Jannie is taking me being nice for a P let me not swear, we engaged everything about the mattress but now he all silent, i messaged him he online on whatsapp but just ignore me the entire week i rather post here so you can deal with this clown because he supp**** you with the mattress and you sold it to me so you gonna sort out this clown you get your stuff from. He self said im very chilled but people push people sometimes and it aint cool what he ***ken doing now. Dont say **** and than you dont keep to it, i have the whatsapp messages either gimme my money back and take your cheap **** you sold me mahn, under warranty still i expected a quality mattress, can evens turn the thing around cause its only for one side use.