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henrivermaak H
1 reviews | Active since Sept 2016
10 Dec 2021, 09:57
BAD SERVICE
Ordered a mattress then it was late to deliver and stock issues so cancelled and still waiting for a refund more than a month later, Terrible service, No response back on email after asking whats happening, Phoning in doesn't help either as the people you need to speak to are busy.
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Replies (1)
The Mattress Warehouse's replyOfficial
10 Dec 2021, 10:23Good day, Henri
Thank you for taking the time to review us and for sharing your experience with us.
We are truly sorry for the inconvenience and apologize for the lack of feedback regarding your refund.
Our Customer Service Manager was informed and will make sure the team reverts back to you A.S.A.P.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience with us.
We are truly sorry for the inconvenience and apologize for the lack of feedback regarding your refund.
Our Customer Service Manager was informed and will make sure the team reverts back to you A.S.A.P.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply10 Dec 2021, 10:23
Official
Good day, Henri
Thank you for taking the time to review us and for sharing your experience with us.
We are truly sorry for the inconvenience and apologize for the lack of feedback regarding your refund.
Our Customer Service Manager was informed and will make sure the team reverts back to you A.S.A.P.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience with us.
We are truly sorry for the inconvenience and apologize for the lack of feedback regarding your refund.
Our Customer Service Manager was informed and will make sure the team reverts back to you A.S.A.P.
Kind regards,
The Mattress Warehouse