Bad experience turned around to a good one.Thank you KG.

I ordered two mattresses on line. The process initially started off well with good communication as to the status of my order. Then it went pear shaped when they advised me that one of the two mattresses were not available and I would have to wait for two weeks which was not satisfactory at all. I eventually got hold of the manager of Midrand Branch , KG was his name. He offered me two alternatives to the one that was not in stock. I chose one which was actually an upgrade from the first choice. He did not charge me the extra amount and delivered the following day. So although it was a messy transaction, I am please that KG assisted in the way he did. Thank you.