TL
Tshego L
1 reviews | Active since May 2017
09 Aug 2024, 03:50
Bad expensive Sealy Posturepedic bed
I sent an email to *** about a Sealy Posturepedic bed I bought from them in December 2023 which is now squeaking and making noise. No one has come back to me to assist me with a warranty claim. They're quick to assist us when we're buying but don't want to assist us with their bad quality beds at claim stage.
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The Mattress Warehouse's replyOfficial
15 Aug 2024, 09:32Good day, Joy
Trust you are well.
Our sincere apologies for the delay in assistance. It seems that we experienced an issue with the email.
However, we can confirm that our Customer Care team got in contact with you and logged the complaint with the supplier.
Again, we are truly sorry for the inconvenience.
Kind regards,
The Mattress Warehouse
Trust you are well.
Our sincere apologies for the delay in assistance. It seems that we experienced an issue with the email.
However, we can confirm that our Customer Care team got in contact with you and logged the complaint with the supplier.
Again, we are truly sorry for the inconvenience.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply15 Aug 2024, 09:32
Official
Good day, Joy
Trust you are well.
Our sincere apologies for the delay in assistance. It seems that we experienced an issue with the email.
However, we can confirm that our Customer Care team got in contact with you and logged the complaint with the supplier.
Again, we are truly sorry for the inconvenience.
Kind regards,
The Mattress Warehouse
Trust you are well.
Our sincere apologies for the delay in assistance. It seems that we experienced an issue with the email.
However, we can confirm that our Customer Care team got in contact with you and logged the complaint with the supplier.
Again, we are truly sorry for the inconvenience.
Kind regards,
The Mattress Warehouse