AVOID DOING BUSINESS WITH THIS COMPANY AT ALL COST!

AVOID DOING BUSINESS WITH THIS COMPANY AT ALL COST! PAID IN FULL FOR THE CLOUD NINE COMFORT PLUSH BED SET - MATRESS WAS NOT DELIVERED WITHIN 5-7 WORKING DAYS - TMW TRIED TO SUBSTITUTE WITH ANOTHER PRODUCT 10 DAYS LATER AS THEY DID NOT HAVE STOCK, I DID NOT WANT A SUBSTITUTE - I REQUESTED A REFUND WHICH WAS A NIGHTMARE OF A PROCESS AND NOW I HAVE TO WAIT 30 WORKING DAYS FOR MY REFUND - THIS IS INSANE - THIS PROBABLY MEANS I WILL ONLY SEE MY MONEY IN THE NEW YEAR - 2022 - I BOUGHT THIS MATTRESS FOR MY HUSBAND'S BIRTHDAY 15 DEC - DON'T THINK I WILL GET MY MONEY BACK IN TIME TO BUY HIM SOMETHING ELSE - NOT TO TALK ABOUT THE HASSLE I HAVE BEEN THROUGH. NOT HONEST NOT TRANSPARENT NOT REASONABLE - AVOID