MJ
Marina J

1 reviews | Active since Sept 2020

09 Jul 2022, 08:44

Amazing Customer Service!

This company has the most outstanding customer service I've ever experienced. Specifically, I'd like to shout out for Amier, who kept me updated since the beginning of my order. And after I realised the bed base I purchased doesn't fit into my headboard (due to the wingback, which is also my own fault). Amier managed to replace a brand new storage bed base for me. I don't know how he made the final approval, but it says a lot that this is a 100% customer-first team, and I would definitely place another order from them and recommend to everyone!

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Replies (1)
The Mattress Warehouse
The Mattress Warehouse's reply11 Jul 2022, 09:47
Official
Good day, Marina

Oh WOW!!  Thank you so much for taking the time to give us such a great review and for sharing your experience with us. 
We know that the great feedback will truly humble Amier. 

Believe it is safe to say we made a customer for life. 
Thank you for your valued support and the great recommendation. 

Kind regards,
The Mattress Warehouse