RS
Rorke S

1 reviews | Active since Mar 2018

09 Apr 2026, 16:21

After our first purchase with Matress Warehouse a few weeks ago & the disappointment of being let down by the manufacturer; Zonke made sure that she did absolutely everything possible to assist us, & we went with another mattress manufacturer

After our first purchase with Matress Warehouse a few weeks ago & the disappointment of being let down by the manufacturer; Zonke made sure that she did absolutely everything possible to assist us, & we went with another mattress manufacturer. (Sorry Sealy, you lost out. Serta, your mattress that we settled on is great!) We then had to purchase another mattress for one of the children, & we immediately went back to them for this additional purchase given their service, & once again Zonke made sure it happened for us. This second order was delivered within 24 hours of placing our order, & the delivery was so professionally handled by Victor & Thabani, who phoned ahead of time to check all was in order, & arrived at exactly the time they gave. Nothing was too much trouble for them. They were friendly & very courtious & accomodating. They set up the bed and took away the packaging as well. I cannot recommend Mattress Warehouse in Durban more highly!

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Replies (1)
The Mattress Warehouse
The Mattress Warehouse's reply09 Apr 2026, 16:24
Official
Good day, Rorke

Oh WOW!!  Thank you so much for giving us such a great review on our customer service and for trusting us with your families bed-buying needs.
We know that the wonderful feedback will truly humble Zonke.

We believe it is safe to say we made a customer for life. 
Thank you for your valued and ongoing support.

Looking forward to be of assistance, again. 

Kind regards,
The Mattress Warehouse