Absolutely Shocking!!!

What absolute shocking service. We bought a matress as we had guest comming over and required a matress for a spare bed. The website showed in stock with delivery being estimated at 10 days. A consulted did contact me to confirn payment and order received (looks like a strategy from other posts)....and that was it. This order was placed on 13 September 2020. It is now 15 October 2020, my gests have been gone for 2 weeks and no matress nor any follow up what so ever! I just got off the phone for the 3rd time....same story "we will get back to you sir"....no getting back to you about any plan. Its going to cost me driving to them to get my momey back. No respect for follow up and dont care about client service.....the website is awesome, they take your money and then leave you to do the run around for your matress. Will never support them again!