A month of nothing

Ordered bed on 04Jun2020 online from the CPT branch. Order number: 311311 Followed up every week since and its been a month now but all there responses were that the bed is hard to find.

Is there even anyone who can tell me what is being done about it. Its a waste of airtime and data every week on follow ups with no answers. Why am i waiting this long? Pathetic. On the other hand the online website is user friendly and gives a lot of detail about what you are going to purchase, easy navigation and makes it easy and secure to make payments, was so happy when i saw free delivery, little did i know that there is no delivery because there is no bed or they still looking for it or at least thats the story that they keep on telling me. Please can someone investigate this. I heard such nice stories about the Nelspruit branch, its seems as though this Cape Town branch is giving Mattress Warerhouse its bad name.