LL
Liza L
1 reviews | Active since Mar 2009
23 Feb 2023, 17:17
4 Months Wait
I have placed an order online for a queen deco duvet inner.....in November 2022. It took them a whole 4 months to send it. The delivery took place on 23rd February 2023!!! How is that ?
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The Mattress Warehouse's replyOfficial
24 Feb 2023, 09:44Good day, Liza
Thank you for taking the time to review us and for sharing your experience.
We are truly sorry for the delay in delivering your order.
Our Customer Service Department was informed and will make sure to look into you order.
Again we do apologize for the inconvenience, this is truly not the level of service we aim to deliver.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience.
We are truly sorry for the delay in delivering your order.
Our Customer Service Department was informed and will make sure to look into you order.
Again we do apologize for the inconvenience, this is truly not the level of service we aim to deliver.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply24 Feb 2023, 09:44
Official
Good day, Liza
Thank you for taking the time to review us and for sharing your experience.
We are truly sorry for the delay in delivering your order.
Our Customer Service Department was informed and will make sure to look into you order.
Again we do apologize for the inconvenience, this is truly not the level of service we aim to deliver.
Kind regards,
The Mattress Warehouse
Thank you for taking the time to review us and for sharing your experience.
We are truly sorry for the delay in delivering your order.
Our Customer Service Department was informed and will make sure to look into you order.
Again we do apologize for the inconvenience, this is truly not the level of service we aim to deliver.
Kind regards,
The Mattress Warehouse